System Engineer I

The Systems Engineer I demonstrates exceptional technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security; works independently and perform complex work to install, deploy, modify, test, document and upgrade storage, server and other enterprise systems.

Responsibilities

• Publishes applications in presentation server and test the application for connectivity; troubleshoots Citrix printers, profiles, resource thresholds, installation manager, Citrix Farm Configuration.
• Improving and adjusting the Virtual Desktop system; manages and supports NetScaler Gateways; maintains accurate and updated documentation for procedures and process with Citrix systems; utilizes lean concepts to develop, document, and execute processes and procedures.
• Troubleshoots failed jobs with EPS Console; updates Print Drivers on servers; updates EPS Server with latest Client Pack; deploys packages via EPIC Kuiper to Hyperspace Web, BCA Web, Web Blob, and Interconnect.
• Maintains and registers all hyperspace URL’s; updates client packs for Citrix presentation servers; configures interconnect instances; maintains accurate and updated documentation for procedures and process for EPIC Client Systems/Administration; utilizes lean concepts to develop, document, and execute processes and procedures.
• Performs system administrator functions for systems in addition to installation, configuration, and maintenance of various system/server components.
• Manages and monitors all installed systems and infrastructure; maintains security, backup, and redundancy strategies.
• Participates in the design of information and operational support systems; oversees the day-to-day maintenance task and support of various systems, while helping maintain a highly available infrastructure.
• Designs, plans and coordinates project work efforts with various vendors, service providers, and organizational staff/departments for construction initiatives, remodels and organization growth; reads and interprets service orders, maps, blueprints, diagrams, technical drawings (i.e., mechanical, electrical, digital), etc.