Software Engineer, Agents & Automations

North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.

The Agents & Automations team builds the platform inside North that lets customers create AI-powered workflows. Some of these workflows are structured automations, such as routing requests, keeping systems up-to-date, or triggering approvals. Others are more flexible agents that can gather context, use tools, make decisions, and take action across enterprise systems.

As an engineer on this team, you will help build the core platform that makes this possible: the workflow builder, execution engine, integrations, debugging tools, observability, evaluation systems, and feedback loops that help customers understand and improve what they deploy.

This is broad product engineering work across frontend, backend, and AI-powered systems. The goal is to ship reliable software that helps customers augment or automate real business workflows with agents and automations they can trust.

As a Software Engineer, Agents & Automations, you will:

• Design, build, ship, and maintain core capabilities for North’s Agents & Automations platform.
• Build product and platform features that help users create, run, debug, evaluate, and improve agents and automations.
• Own features end-to-end, from technical design through implementation, testing, launch, and iteration.
• Work across the stack, from frontend product surfaces to backend systems, depending on what the product needs.
• Make practical technical decisions that balance speed, quality, depth, and user impact.
• Collaborate closely with product, design, modelling, customer-facing teams, and other engineers to define the right outcomes and ship measurable improvements.
• Use AI actively in your work, while staying intellectually engaged and accountable for the quality and reliability of what you ship.

Example problems you might work on include helping users turn natural-language intent into a working automation, adding richer analytics for deployed agents, creating better debugging tools for failed runs, or designing workflow primitives that make complex enterprise automations easier to build.

You may be a good fit if:

• You have built, shipped, and operated production software used by real users or customers.
• You are comfortable working across backend, frontend, product, data, and infrastructure boundaries.
• You have strong product judgment, pay close attention to user experience details, and care deeply about whether your work helps the end user.
• You bring high agency: you act, tinker, learn quickly, and drive change without waiting for perfect instructions.
• You move quickly while maintaining a high bar for correctness, maintainability, and user impact.
• You communicate clearly in a distributed, asynchronous team, document important decisions, and collaborate well across functions
• You can advocate for a point of view, change your mind when the evidence changes, and commit once a decision is made.
• You are excited to use AI to do your best work, while staying accountable for the systems you build.