Customer Service Representative

• Manage incoming calls and customer inquiries.
• Manage and maintain a customer “Sales lead” database.
• Respond to routine customer questions and concerns promptly as needed.
• Identify and assess customer inquiries to achieve customer satisfaction.
• Education and Training provided on-the-job.
• Maintain an efficient calendar of day-to-day activities.
• Develop a strong knowledge of the company’s products, processes, and services.
• All duties for Customer Service Representative assigned by management.

Qualifications & Requirements:  

• High school diploma or equivalent. 
• Strong Communication skills effectively through verbal, written and in person. 
• Strong customer service and in-person presentation skills. 
• Strong attention to detail and accurate record keeping. 
• Self-motivated and results driven. 
• Firm knowledge of Microsoft Word, Excel, PowerPoint, Mac
• Pass a background check.
• Pest Control experience preferred but not required.